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IT Support vs. Managed IT Support, and Why the Difference Costs You Money

Most businesses treat “IT support” as a catch-all term. Someone fixes your computer when it breaks, resets a password, or untangles a printer issue, and that’s that. But there’s a meaningful difference between traditional IT support and managed IT support, and that difference has real financial consequences. If you’re still relying on break-fix IT services , you may be paying more than you realize, just not in ways that show up on an invoice. What Traditional IT Support Actually Looks Like Traditional IT support, often called “break-fix” support, operates on a simple premise: something breaks, you call someone, they fix it, you pay for the service. There’s no ongoing relationship beyond that transaction. Your IT provider isn’t monitoring your systems in the background. They’re not patching software before vulnerabilities become problems. They’re waiting for the phone to ring. This model worked reasonably well ...
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What’s your opinion on trading ad space for services?

I run a childrens entertainment business. I also run the social media pages for the business & I know that they don’t bring in a ton of people for us.

A large non-profit organization wants us to participate in their largest fund raising event of the year. The service I provide is a big draw for people to come to events but is not a money maker.

In order to make money off my services the Organization wants a discounted rate. I was generous enough to give 10%. They say they want us to give a bigger discount and in exchange, they will give us free ad space as a sponsor of the event.

The organization is great & we’ve worked with them in the past. I’m just not sure having my name on a website banner for a set period of time, with or without a link to our site or if even being included in email blasts & social media posts for a few months is worth the lost income from a big discount. What’s your thoughts on trading services for ad this kind of ad space?

submitted by /u/skitterybug
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